An experienced customer service manager & MI data specialist. Andy has worked in various banking and financial institutions, delivering analysis reporting that allows companies to manage their procurement spend more effectively and to make more informed decisions during the RFP and contract negotiation process. His experience and knowledge will provide unique solutions to our clients overall procurement, travel and expense management spend.
Andy obtained his Finance & Micro Economics degrees in the United States, he is fluent in English, Cantonese and Mandarin.
Janette has worked in the travel industry for over 18 years with proven experience supporting travel technology and systems within demanding, highly regulated, financial services clients. She has strong knowledge of online booking tools, GDS, MIS and global travel operations and has successfully worked across regions to drive results. She worked for a global travel management company to provide systems and analytical support to a major client and prior to that; worked directly for airlines in various departments developing a deep understanding of industry services providers (airlines, travel management companies, hotels etc.). Janette brings to the team a breadth of experience across technology and analytics which, when combined with her project management skills, has the potential to add great value to our clients.
Over 25+ years of experience in travel, procurement and expense management. Relocated from the UK to Asia in 1996, has worked extensively across all major markets in the region and been based in Tokyo, Sydney and Hong Kong.
Simon brings to the table in-depth knowledge from the perspectives of both the Supplier (1992 – 2000: Carlson Wagonlit Travel – Head of Development & Operations / Head of Account Management) and the buyer (2000 – 2013: Morgan Stanley – Executive Director, Corporate Services (Leading Travel and establishing the Procurement function across Asia Pacific & Japan) and is able to leverage it to add value to our client’s.
Tiff has been working for both Cathay Pacific and Hong Kong Airlines within their corporate sales and contracting teams. Here she gained hands on experience of airline revenue management, corporate RFP’s and contract setting. Tiff has experience of analysing a corporate’s performance against their airline agreements and developing optimisation strategies. This knowledge, when applied to our clients, has proved highly valuable in negotiating supplier agreements. Tiff has comprehensive knowledge of supplier contract structures, is skilled in data interpretation, visual analytics and identifying opportunities for our clients.
Tiff is fluent in English, Mandarin and Cantonese, speaks basic Japanese and graduated from The University of Hong Kong.