Team

Here to help you optimize your travel program
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Andy Chung / Director, Development & Operations

An experienced customer service manager & MI data specialist. Andy has worked in various banking and financial institutions, delivering analysis reporting that allows companies to manage their procurement spend more effectively and to make more informed decisions during the RFP and contract negotiation process. His experience and knowledge will provide unique solutions to our clients overall procurement, travel and expense management spend.

 

Andy obtained his Finance & Micro Economics degrees in the United States, he is fluent in English, Cantonese and Mandarin.

Brian Taylor / Director, Global Technology

Brian was the Head of Global Travel Technology for a large multinational investment bank. This role included the global deployment of a leading edge travel platform, standardization of booking process and channels as well as linking internal bank and external supplier systems across multiple regions. He then provided support and training to resources based in EMEA, NAM and APAC. In addition, with Brian’s strong and detailed project management skills he played a key role in the delivery of a major off-shoring project to consolidate booking fulfilment into a service centre in India and designed a full robotics solution for all EMEA and APAC markets.

 

Starting his career with one of the major corporate travel management companies provided exposure to a wide spectrum of different global corporate travel programs across multiple industry sectors which Brian has been able to leverage throughout his career.

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Janette Yeung / Director of Support Services & Systems

Janette has worked in the travel industry for over 18 years with proven experience supporting travel technology and systems within demanding, highly regulated, financial services clients. She has strong knowledge of online booking tools, GDS, MIS and global travel operations and has successfully worked across regions to drive results. She worked for a global travel management company to provide systems and analytical support to a major client and prior to that; worked directly for airlines in various departments developing a deep understanding of industry services providers (airlines, travel management companies, hotels etc.). Janette brings to the team a breadth of experience across technology and analytics which, when combined with her project management skills, has the potential to add great value to our clients.

Robert Norman / Partner

Twenty years of procurement, travel, and expense management experience, from the perspectives of both the supplier and buyer. With expertise in global travel agency, airline, hotel and ground transportation procurement, expense and policy management, online technology, and travel reporting.

 

Robert, originally from the UK, has worked across multiple markets in Europe, the Americas, and has called Asia home for the last 10 years based in Australia and Hong Kong. With extensive experience in pharmaceutical, banking, technology, oil and gas, shipping, and manufacturing industries, he is well positioned to support your business in achieving its goals.

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13th Annual Asia LSD Symposium, 15 - 17 April 2011, Hong Kong

Simon Hague / Partner

Over 25+ years of experience in travel, procurement and expense management. Relocated from the UK to Asia in 1996, has worked extensively across all major markets in the region and been based in Tokyo, Sydney and Hong Kong.

 

Simon brings to the table in-depth knowledge from the perspectives of both the Supplier (1992 – 2000: Carlson Wagonlit Travel – Head of Development & Operations / Head of Account Management) and the buyer (2000 – 2013: Morgan Stanley – Executive Director, Corporate Services (Leading Travel and establishing the Procurement function across Asia Pacific & Japan) and is able to leverage it to add value to our client’s.

Tiff Ho / Business Analyst

Tiff has been working for both Cathay Pacific and Hong Kong Airlines within their corporate sales and contracting teams. Here she gained hands on experience of airline revenue management, corporate RFP’s and contract setting. Tiff has experience of analysing a corporate’s performance against their airline agreements and developing optimisation strategies. This knowledge, when applied to our clients, has proved highly valuable in negotiating supplier agreements. Tiff has comprehensive knowledge of supplier contract structures, is skilled in data interpretation, visual analytics and identifying opportunities for our clients.

 

Tiff is fluent in English, Mandarin and Cantonese, speaks basic Japanese and graduated from The University of Hong Kong.

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